Working as patient support activity manager in the field

• Assess patient support needs and define the patient support strategy according to the changing medical needs and context
• Develop patient support tools such as counselling, education protocols, health promotion messages, flyers, flipcharts, games, etc.
• Ensure the implementation of patient support activities according to MSF protocols and tools, through health communication, education and counselling sessions, defaulter tracing, strengthening of support groups, linking with social actors, community awareness activities, and so on; monitor and evaluate these activities by means such as collecting and analysing data, follow-up tools, etc.
• Ensure good communication and collaboration with the other components of the project and other partners working on patient support
• Manage, train and supervise the patient support team through activities such as recruitment, defining job descriptions, capacity-building, briefing/debriefing and evaluation of staff

• Two years’ relevant professional experience including HIV, diabetes or other chronic diseases
• Training and/or experience in counselling or psychosocial education
• University degree in psychology, counselling, social work, nursing or a related field
• IT skills (Excel, Word, PowerPoint)
• Fluency in English and/or French; any other languages are an asset (Spanish, Portuguese, Arabic, Russian)
• Available for a minimum of six months

• Commitment to MSF’s work and values
• Strong team player
• Willingness to work in all kinds of contexts worldwide, including unstable areas
• Adaptable and able to work in a multicultural team
• Flexible and able to manage stress
• Self-driven with a solution-oriented approach
• Ability to train others

• Experience working in developing countries 
• People management experience

We encourage applications from people of all genders, ages, sexual orientations, backgrounds, religions, beliefs, abilities and all other characteristics of diversity.

MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will, therefore, undergo reference checks.